FAQ

Product & Freshness

How long do Pizzookies last? Our Pizzookies are baked to stay fresh. They have a shelf life of 15-30 days from the date of shipping when kept in their original, sealed packaging.

How do I store my Pizzookies? To maintain that perfect gooey texture and lock in freshness, store your Pizzookies in the freezer. Once opened, keep them in an airtight container within the freezer to prevent them from drying out.

Are 20/b's Pizzookies Gluten-Free? Please refer to the specific flavor's product page for allergen details. Currently, our standard Pizzookies contain gluten.

Do you offer Eggless Pizzookies? Yes! All our Pizzookies are 100% eggless.


Shipping & Delivery

Do you deliver Pizzookies to my city? We ship our Pizzookies Pan-India! If your pincodes is serviced by major courier partners, we can deliver a fresh box to your doorstep.

Why are shipping charges different for Ahmedabad vs. Pan-India? Ahmedabad orders are dispatched locally from our central kitchen. Pan-India shipping requires specialized long-distance logistics to ensure your Pizzookies arrive in perfect condition.

How can I track my order? Once your order is on the way, we will send an Order Dispatch email containing a tracking link so you can follow your Pizzookies in real-time.

What time can I expect my delivery? Deliveries typically occur between 10 AM and 8 PM, depending on the courier’s local route in your city.


⚠️ Cancellations & Issues

I received the wrong flavor. What should I do? If your order isn't what you requested, please WhatsApp us within 24 hours of delivery with a photo of the product. We will investigate and provide store credit or a replacement.

How can I cancel my Pizzookie order? Orders can be cancelled only before they are dispatched. Once they leave our kitchen, we can no longer cancel the shipment.

My Pizzookies arrived damaged. What do I do? If your parcel is damaged, notify us within 24 hours. Please keep all packaging and products for inspection so we can process your store credit refund.

How can I pay for my order? We accept all major Credit/Debit cards, UPI, and Net Banking through our secure payment gateway.


Discover the 20/b's Experience

What exactly is a Pizzookie? A Pizzookie (short for Pizza Cookie) is the ultimate dessert mashup. Imagine a deep-dish, thick-centered cookie that has the shareable shape of a pizza but the gooey, buttery soul of a premium chocolate chip cookie. At 20/b’s, we’ve perfected this hybrid to give you the crispy edges of a classic bake with a soft, melt-in-your-mouth center.

Where can I buy the best Pizza Cookies in India? If you are searching for the best pizza cookies online, look no further. 20/b's specializes exclusively in artisanal Pizzookies. We offer Pan-India delivery, bringing gourmet desserts from our kitchen in Ahmedabad straight to your doorstep in Mumbai, Delhi, Bangalore, Hyderabad, and beyond.

Why choose 20/b's for your dessert delivery? When you search for "dessert delivery near me" or "buy cookies online," you want freshness and flavor.

Freshly Baked: Every order is baked to perfection before shipping.

Premium Ingredients: We use high-quality chocolate and butter for a rich, decadent taste.

Unique Gifting: Our Pizzookies make the perfect dessert gift box for any occasion.

How do I serve my Pizza Cookie? For the most authentic experience, we recommend warming your Pizzookie in a microwave for 10–15 seconds or in a preheated oven for 2 minutes. Top it with a scoop of your favorite ice cream to create the legendary "skillet cookie" dessert at home!